Terms of Service

Agreement to Terms

By accessing or using the Merkaii Xcellence Prep website and services (operated by Merakii International Societe, Inc.), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services Description

Merkaii Xcellence Prep provides educational coaching, tutoring, NCLEX preparation, nursing school academic support, and Florida Board of Nursing remediation services. Our services include online and in-person programs, digital courses, study materials, and educational consultations.

Eligibility

Our services are intended for individuals who are 18 years of age or older. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into these terms.

Enrollment and Payment

Program enrollment: Enrollment in coaching programs requires a consultation and may be subject to availability. We reserve the right to determine program fit during the consultation process.

Payment terms: All program fees are due as outlined at the time of enrollment. Payment plans, where available, are subject to the specific terms provided at enrollment. Late or missed payments may result in suspension of program access.

Refund policy: Refund eligibility varies by program and will be outlined in your enrollment agreement. Digital course purchases may be non-refundable after access has been granted. Please contact us to discuss specific refund requests.

User Conduct

When using our website and services, you agree not to:

• Reproduce, distribute, or share proprietary course materials, frameworks, or content (including the NCLEX PASS Method™ and related materials) without written permission
• Use our services for any unlawful purpose
• Impersonate another person or misrepresent your affiliation
• Interfere with the proper functioning of our website or services
• Harass, intimidate, or disrupt other students or staff members
• Share your account credentials with others

Intellectual Property

All content on this website — including text, graphics, logos, course materials, frameworks (NCLEX PASS Method™, PRIORITY-X Framework, NCLEX Safety Pyramid, and others), images, and software — is the property of Merakii International Societe, Inc. or its content creators and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Disclaimer of Guarantees

While we are committed to providing high-quality educational services and have a strong track record of student outcomes, we cannot and do not guarantee specific results, including exam pass rates, academic grades, or program readmission. Individual outcomes depend on many factors including effort, study habits, prior preparation, and test-day conditions.

Limitation of Liability

To the maximum extent permitted by law, Merkaii Xcellence Prep, Merakii International Societe, Inc., and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claim arising from these terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party sites. Your use of third-party services is at your own risk.

Termination

We reserve the right to suspend or terminate your access to our services at any time for violations of these terms, disruptive behavior, or non-payment. You may terminate your use of our services at any time by contacting us, subject to any applicable refund policies.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Polk County, Florida.

Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the revised terms.